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Dynamics 365 CE Functional Consultant

Job Posted: 16 days ago

Salary: £ 55,000 - 78,000 / Annum
Job Type: Permanent
Location: Edinburgh, City of Edinburgh

Expire in: 12 days

Job Description

D365 CE Functional Consultant

Location: Edinburgh (2 days per week onsite, rest remote)
Type: Permanent
Employer: Microsoft Partner
Experience: Strong D365 CE functional background

About the Role

We are looking for an experienced D365 CE Functional Consultant to join a leading Microsoft Partner. You will work closely with customers to deliver end‑to‑end CE solutions across Sales, Customer Service and core CRM. This is a hybrid role with 2 days per week in the Edinburgh office, offering strong collaboration and visibility with the wider team.

What You Will Be Doing

  * Leading workshops and gathering business requirements

  * Designing and configuring D365 CE across Sales, Customer Service and core CRM

  * Translating business processes into scalable CE solutions

  * Producing functional documentation, user stories and solution designs

  * Supporting testing, training and go‑live activities

  * Working closely with technical teams on integrations, customisations and Power Platform components

  * Acting as a trusted advisor to customers and guiding best practice

  * Supporting continuous improvement and new feature adoption

What We Need From You

  * Strong functional experience with D365 CE / Dynamics CRM

  * Proven track record delivering CE projects end‑to‑end

  * Confident leading workshops and managing stakeholders

  * Good understanding of Sales, Customer Service, workflows and configuration

  * Experience with Power Platform (Power Automate, Power Apps) is a bonus

  * Strong documentation and communication skills

  * Ability to work 2 days per week in the Edinburgh office

Why Join

  * Work with a respected Microsoft Partner with a strong CE pipeline

  * Hybrid working with excellent team collaboration

  * Clear progression into Senior Consultant or Solution Architect

  * Exposure to modern CE, Power Platform and Azure technologies

  * Supportive, delivery‑focused environment

Before You Apply

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