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Dynamics 365 CRM Developer
Job Posted: 22 hours ago
Salary: £ Competitive
Job Type: Contract
Location: London
Expire in: a month
Job Description
Job title: Dynamics 365 CRM Developer
Contract: 20 days
Location: London (Onsite X5 per week)
Overview
We are seeking a skilled SC cleared Dynamics 365 CRM Developer to deliver a new CRM system
which will be a new Dynamics cloud service. This includes system and environment configuration,
customisation, and integration. The successful candidate will work from a defined set of
requirements and use cases to deliver a fully functional solution that supports contact and
interaction management, integrates with Outlook and SharePoint, and enforces robust security
and access controls. They will work closely with a member of our internal team providing
guidance and knowledge transfer throughout the project to ensure they can maintain and
enhance the system post-implementation.
Key Responsibilities
Delivering all aspects of a Dynamics 365 CRM implementation on a greenfield location.
Translate business requirements into the required configuration, customisation andoverall layout of Dynamics to turn an out-of-the-box set of generic components into a
customised business tool.
Customise objects, forms and general layout as required to deliver to the requirements.
Set up and manage contact records, interaction tracking, and Outlook email integration.
Design and implement security roles, business units, and access controls to ensureappropriate data visibility across teams.
Work collaboratively with an internal team member, providing coaching, documentation,and hands-on knowledge transfer to build internal capability.
Develop workflows, dashboards, and reports to support stakeholder engagement andoperational insight.
Ensure the system is maintainable and adaptable for future enhancements by the internalteam.
Essential Skills & Experience
Demonstrable experience delivering full lifecycle Dynamics 365 CRM implementations.
Strong knowledge of Dynamics 365 Sales, Customer Service, and Power Platform (PowerApps, Power Automate).
Experience integrating Dynamics 365 with Outlook/Exchange for email tracking andactivity logging.
In-depth understanding of the Dynamics 365 security model, including:o Role-based access control
o Business unit hierarchies
o Team and user-level permissions
o Field-level security
Ability to explain technical concepts clearly and support knowledge transfer to nonexpertusers.
Familiarity with Dataverse, data modelling, and entity relationships.
Strong interpersonal and communication skills, with a collaborative and supportiveworking style.
Familiarity with Microsoft Entra ID and Microsoft 365 security integration.
Ability to plan and schedule the full deliverable requirement and track progress againstthat plan.
Experience in setting up associated project products such as development andproduction environments and advise on release and change control.
Ability to produce clear, comprehensive documentation of the system's configuration andcustomisations to support internal maintenance and future development.
SC clearance is essentialBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
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