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Dynamics NAV / BC Support Consultant - Remote
Job Posted: 17 hours ago
Salary: £ 45,000 - 45,000 / Annum
Job Type: Permanent
Location: Newcastle upon Tyne, Tyne & Wear
Expire in: a month
Job Description
Location: UK (Home Based)
Salary: Up to £45k per annum + Excellent Benefits
Are you an experienced Dynamics NAV/BC Support Consultant looking for your next challenge? We are working with a leading Microsoft Partner to recruit a talented individual to join their growing team. This is an exciting opportunity to work with a business that is passionate about delivering exceptional service and investing in its people.
About the Role
As a Dynamics NAV/BC Support Consultant, you will provide support to customers and internal teams across a range of Microsoft Dynamics NAV/BC products, including third-party add-ons. You’ll play a key role in resolving support queries, managing cases, and delivering short implementations for ISV solutions such as Jet Reports and Continia.
This is a hybrid role combining technical support with consultancy, offering variety and the chance to work on interesting projects.
Key Responsibilities
* Respond to and resolve NAV/BC support queries via phone, email, and remote access.
* Manage and prioritise support cases to meet SLA targets.
* Analyse problems, investigate data, and propose solutions.
* Attend project handover meetings to ensure smooth transitions to support.
* Deliver consultancy for ISV installs (Jet/Continia) and manage CaaS Wave Releases.
* Promote best practices and continuous improvement within the team.
Skills & Experience
* Strong experience with Microsoft Dynamics NAV/BC (essential).
* MB-800 certification (advantageous).
* Background in a Microsoft Partner environment preferred.
* Experience implementing Jet Reports and Continia solutions.
* Familiarity with ISVs such as Spindle, Dime Scheduler, Zetadocs.
* Knowledge of Microsoft SQL Server and maintenance plans.
* Excellent communication skills and customer-focused approach.
* Ability to analyse issues, identify root causes, and deliver outcomes.
Benefits
* 25 days annual leave + public holidays (increasing with service).
* Company bonus scheme.
* Life assurance (4x salary).
* Contributory pension scheme.
* Healthcare and cash plan.
* Electric vehicle salary sacrifice scheme.
* Cycle to work scheme.
* Paid CSR days.
* Enhanced maternity/paternity pay.
* Employee recognition and long-service rewardsBefore You Apply
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Looking for your next career move? Join a top company hiring Dynamics NAV / BC Support Consultant - Remote job near me in Newcastle upon Tyne, Tyne & Wear! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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