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E Commerce Manager
Job Posted: 3 days ago
Salary: £ 30,000 - 48,000 / Annum
Job Type: Permanent
Location: Scunthorpe, North Lincolnshire
Expire in: 25 days
Job Description
1. Website Management & Optimization
* Oversee the day-to-day management of the online store, ensuring a seamless shopping experience.
* Update product listings, descriptions, images, and pricing to reflect the latest offerings.
* Optimize website speed, performance, and mobile responsiveness.
* Work with developers to improve UX/UI design, navigation, and checkout processes.
2. Product & Inventory Management
* Ensure accurate stock levels by integrating inventory management with warehouse operations.
* Coordinate with suppliers and logistics teams to maintain product availability.
3. Digital Marketing & SEO
* Develop and execute SEO strategies to drive organic traffic (e.g., keyword research, content marketing, meta tags).
* Manage Google Ads, social media ads, and email marketing campaigns to boost sales.
* Collaborate with content writers to create blog posts, buying guides, and product reviews.
* Implement retargeting campaigns to reduce cart abandonment and improve conversions.
4. Sales & Conversion Optimization
* Monitor and analyze website traffic, sales data, and customer behavior using Google Analytics, Hotjar, or similar tools.
* Optimize product pages with A/B testing to improve conversion rates.
* Implement cross-selling & upselling techniques to increase average order value.
* Improve checkout and payment processes to reduce drop-offs and abandoned carts.
5. Customer Experience & Support
* Ensure high levels of customer service and response times through chat, email, and phone support.
* Manage FAQs, live chat bots, and self-service options to assist customers efficiently.
* Handle customer complaints, refunds, and product return processes smoothly.
* Work with the logistics team to ensure timely order fulfillment and delivery tracking.
6. Marketplace & Third-Party Integrations
* Manage product listings on Amazon, eBay, Wayfair, and other online marketplaces.
* Ensure consistency in pricing, descriptions, and brand presence across all platforms.
7. Performance Tracking & Reporting
* Monitor key KPIs like website traffic, conversion rate, average order value (AOV), customer acquisition cost (CAC), and return on ad spend (ROAS) identify growth
* Generate weekly and monthly reports on website sales performance.
8. Security & Compliance
* Ensure website security, PCI compliance, and data protection (GDPR).
* Maintain customer data privacy and prevent fraudulent transactions.
Ideal Candidate Profile
✅ Qualifications:
* Degree in E-commerce, Digital Marketing, Business, or a related field.
✅ Experience:
* 3-5 years of e-commerce management experience, preferably in kitchen & bathroom products.
* Hands-on experience with Shopify, WooCommerce, Magento, or other e-commerce platforms.
* Strong knowledge of Google Ads, Facebook Ads, and SEO best practicesBefore You Apply
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Looking for your next career move? Join a top company hiring E Commerce Manager job near me in Scunthorpe, North Lincolnshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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