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Ecommerce Manager
Job Posted: 3 days ago
Salary: £ 38,000 - 43,000 / Annum
Job Type: Permanent
Location: North West
Expire in: 25 days
Job Description
Ecommerce Manager | Manchester City Centre | Online Fashion | Salary up to £42k Basic | 25 Days holiday, Gym
A growing retail group with a diverse portfolio of brands is seeking an experienced eCommerce Manager to lead digital trading and performance across multiple online stores. This role offers a central city location, hybrid working, and a range of benefits. The ideal candidate will be a commercially-minded eCommerce Manager with a track record of delivering results in a fast-paced environment.
Key Responsibilities
Oversees the daily trading and performance of all eCommerce websites
Delivers against key commercial KPIs including revenue, conversion rate, AOV, and customer experience
Owns the trading calendar and seasonal promotional planning
Utilises tools such as GA4 and Shopify Analytics to make insight-driven decisions
Enhances the onsite journey, focusing on UX, navigation, product presentation, and fulfilment innovations
Manages the development and execution of the brand's app strategy
Ensures product data, pricing, and availability are accurate and up to date across all sites
Collaborates with CRM, marketing, tech, and creative teams to align on content and campaign execution
Leads and develops a team of two eCommerce Executives, providing clear direction and support
Plays a key role in shaping and executing the long-term eCommerce strategy
What We're Looking For
Minimum of 5 years' working in an eCommerce or online trading role, ideally within retail or consumer products
Strong hands-on knowledge with Shopify Plus, including replatforming or site rebuilds
Familiarity with CRM tools such as Klaviyo, Hubspot, or Salesforce
Data-literate, commercially focused, and confident with GA4 and Excel
ERP experience (e.g. Brightpearl or Netsuite) is desirable but not essential
Proven leadership experience with the ability to coach and develop team members
Excellent stakeholder management and ability to coordinate cross-functional teams
A strategic and proactive eCommerce Manager who thrives under pressure
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