Hiring Now: Ecommerce Support Analyst Near You – Apply Today!
Your Next Ecommerce Support Analyst Job Starts Here – Apply Now!
Ecommerce Support Analyst
Job Posted: 2 days ago
Salary: £ Competitive
Job Type: Permanent
Location: TF3, Telford, Telford and Wrekin
Expire in: a month
Job Description
As a rapidly expanding healthcare brand, we’re on the lookout for exceptional characters with a can-do attitude to join our outstanding team of visionary thinkers. With a background in healthcare spanning 15 years, we’re a new brand that’s riding a massive wave of growth to take us to the next level.
If you truly want to create a positive impact on the world, Vivactive could be the place for you. We seek the best and the brightest around to join our fast-paced, innovation-lead environment where your intelligence, organisational and analytical skill set will come in to their own.
We’re a supportive company that encourages you to step outside of your usual comfort zone with exceptional opportunities for career progression. Today, we’re looking to recruit an E-commerce Support Analyst where you’ll hit the ground running to work dynamically with our IT and third-party development teams.
A key part of the role will be reviewing website content and functionality to find bugs/issues, managing the process from reporting to deployment, as well as supporting during project testing and deployment. You’ll have the opportunity to input on new projects/website developments, researching the best-in-class to find ways to help improve our customer journey, alongside supporting the wider business with ad-hoc tasks.
E-commerce Support Analyst
Your duties and responsibilities across the department will vary, but will include:
*
Proactive bug finding, as well as management of bi-directional bug and issue reporting
*
New project and support fix testing with reporting and logging
*
Reporting on site performance and customer interaction to drive improvements
*
Supporting e-commerce growth with new project research, analysis and reporting
*
Produce project updates for key stakeholders and the wider company
*
Support the business by delivering on ad hoc tasks and projects as and when requested
As well as excellent verbal and written communication skills, as a successful candidate, you’ll need:
*
Ability to work in a fast-paced office environment with the skills to multitask and prioritise workloads
*
Experience of working in a support environment - JIRA or similar
*
Analytical and problem-solving capabilities with incredible attention to detail
*
Outstanding research capabilities with reports that you’re proud to own
*
Experience of working within a retail or e-commerce environment
*
Flexibility to change and adapt to the needs of the business
*
Experience of working on project creation is desirable
*
Magento experience is desirable
Competitive salaries are in line with experience. This is a full-time role, 4 days on-site in Telford, 1 day working from home
Apply with your C.V., current salary and a covering letter explaining why you would be an excellent candidateBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Ecommerce Support Analyst job near me in TF3, Telford, Telford and Wrekin! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).