Expire in: a month
The successful candidate is responsible for the coordination of FM & Technical Services to site
to meet SLA requirements and key performance indicators.
Key skills
Leadership
Coordination
Communication
Time management
Team management
Project management
Role Summary:
Work with management to ensure training plans are in place and implemented
Supervision of technical Electrical team on-site
Act as point of contact for technical service delivery
Attend meetings to fulfil the role, such as Weekly E - minus meetings.
Plan and manage workload on shift; scheduling works based on priorities to ensure completion of
PPM's / CM's and reactive work orders within defined SLA's; highlight any concerns to Hard
Services Supervisor
Ensure high degree of communication at shift handover via verbal handover period, shift log book,
email and status board
Liaison with other FM Workplace Solutions service providers to provide an integrated service.
Provide timely customer feedback verbally face to face, email or calling card
Safe System of Work system to be followed, understood and implemented for each of your team
members in their day to day activities
Ensure compliance to client and GWS health and safety processes and procedures at all
times for all work carried out by GWS staff and sub-contractors
Carry out toolbox talks, workplace assessments and audits at required frequencies supporting Hard
Services Supervisor as required
Adherence to GWS business processes and procedures with correct financial approvals.
Ensure appropriate budgetary control is exercised on all spend (parts, tools, instruments,
training, PPE
Primary focus on delivery of all FM Operations in accordance with KPI & Output measurements
Support / Monitor 3rd party maintenance supplier activities when required and report any corrective
works arising
Comply with QHSE requirements as outlined within the SLA
Report all accidents, occupational illnesses and emergencies in relevant books / documentation
Ensure all contractors, under sphere of control, operate within appropriate H&S processes and
client HSE standards
Conduct monthly self-assessment SLA checks in support of quarterly contract performance
requirements
Responsible for the image and visual standards of the site/s taking ownership of any issues or
concerns
Provide flexible support to the FM Operation areas around the UUK, UCP, UNS and ETC site.
Co-ordinate site waste and recycling arrangements
Take ownership and understand customer requirements and be able to demonstrate the ability to
close out concerns, ensuring customer is kept appraised at all times
Act as deputy in the absence of line management
Provide and arrange cover for the operational team as defined by line management
Other activities and responsibilities may be individually defined
Experience Required:
Time served Electrical engineer with supervision experience
Knowledge and awareness of the facilities management industry
Practical experience in working with supply partners to deliver a seamless, integrated service
Strong PC skills - MS Office
Self-motivated and resourceful
Good administrative skills
Well organised
Good prioritisation and planning skills
Customer services experience
Ability to communicate at all levels
Service orientated attitude combined with innovative thinking
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business
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