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Electronics Engineer

Job Posted: a month ago

Salary: £ 30,000 - 35,000 / Annum
Job Type: Permanent
Location: Horsham, West Sussex

Expire in: 11 hours

Job Description

We are seeking a proactive and technically strong Electronics Engineer to join a small, specialist team supporting global conferencing and communication solutions.

This is a hands-on support role, focused on troubleshooting, testing, and configuration not field installation supporting customers and partners worldwide. Ideally, the candidate will have an electronics / system background with a good working knowledge of IP infrastructure and IP based systems.

Electronics Engineer responsibilities:

  * Providing product technical support via telephone, email, social media etc to our customer base and internally

  * Occasional site visit to assist customers and end users may be required

  * Technical Training / Technical Assistance to customers including the preparation and deliver of training courses

  * Working with and assisting the sales team to ensure customers care expectations are maintained

  * Testing and configuration of some our products prior to despatch.

  * Where time allows, assisting the in house small batch production team with testing and configuration. This may include some light assembly work (both mechanical and electrical).

Skills & experience required:

  * Experience in a technical support / service engineer role

  * HNC / HND (or equivalent) in Engineering, IT, or Telecommunications (preferred)

  * Ability to rework / rectify circuit boards to component level.

  * Soldering skills.

  * Good working knowledge of Ethernet experience, TCP/IP configuration etc.

  * Device configuration software USB interfaces etc.

  * Use of oscilloscopes, digital volt meters.

  * Experience of SIP Telephony Systems would be beneficial

  * Proactive, patient, and detail-oriented approach

  * Ability to work independently as a key member of a small technical team

Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy

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