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EMEA Customer Coordinator Specialist

Job Posted: 15 days ago

Salary: £ 30,000 - 32,000 / Annum
Job Type: Permanent
Location: Bromborough, Merseyside

Expire in: 12 days

Job Description

The EMEA Customer Coordinator Specialist will play a key role in supporting and enhancing customer relationships across the retail industry. This position, based in Bromborough, focuses on fostering growth and ensuring exceptional service delivery.

Client Details

The employer is a well-established organisation within the industrial/manufacturing industry. They are recognised for their commitment to excellence, offering a professional and collaborative work environment in Bromborough.

Description

Build and maintain strong relationships with key customers within the EMEA region.
Collaborate with the sales team to identify growth opportunities and drive customer satisfaction.
Maintain accurate records of customer interactions and transactions.
Resolve customer complaints and escalate issues when necessary.
Provide updates to customers regarding order statuses and delivery schedules
Monitor and analyse customer feedback to implement effective service improvements.
Ensure accurate and timely communication with customers regarding orders and inquiries.
Provide support in developing and executing customer development strategies.
Coordinate with internal teams to resolve customer issues efficiently.Profile

A successful EMEA Customer Coordinator Specialist should have:

Previous experience in a customer service or similar role within the industrial/manufacturing sector.
Knowledge of export of goods.
Strong organisational and multitasking skills.
Excellent verbal and written communication abilities.
Proficiency in using customer relationship management (CRM) systems.
A proactive approach to problem-solving and customer satisfaction.
Ability to work effectively both independently and as part of a team.
Knowledge and experience of e-commerce would be desirable, not essential. 

Job Offer

Competitive salary starting from £30,000 per annum.
Opportunities for professional growth within the retail industry.
A permanent position based in Bromborough with a supportive work environment.
Engaging and collaborative company culture

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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