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Employee Relations Manager
Job Posted: a day ago
Salary: £ 60,000 - 70,000 / Annum
Job Type: Permanent
Location: West End, London
Expire in: a month
Job Description
Employee Relations Manager - Multi-Site Retail Business
We're partnering with a well-established, fast-paced multi-site retail business in their search for a passionate and commercially-minded Employee Relations Manager. This is a fantastic opportunity to join a thriving people team where you'll lead and shape ER strategy - including both Head Office and store operations.
The Role:
As Employee Relations Manager, you will play a vital role in driving a positive ER culture. You'll act as a trusted advisor to senior stakeholders and leaders across the business, while leading a team of ER Consultants and overseeing high-risk, complex casework. Working closely with the wider HR and People teams, you'll bring consistency, clarity and confidence to all things ER.
What You'll Be Doing:
Lead, manage and develop a team of ER Consultants, offering day-to-day coaching and support
Act as a senior point of escalation for complex ER issues and appeals
Collaborate with leaders across the business to deliver pragmatic, legally sound advice
Drive consistency by chairing case reviews and reviewing ER activity across the estate
Maintain ER data dashboards and contribute to analytics, identifying patterns and solutions
Partner with stakeholders to support restructures, consultations, TUPE and policy changes
Deliver ER training and policy rollouts to upskill line managers and HR colleagues
Liaise with legal on ACAS early conciliation and employment tribunal matters
What We're Looking For:
Previous experience in a similar ER management role, ideally in a retail or multi-site environment
Proven ability to manage and develop a small team
Up-to-date and confident UK employment law knowledge
Strong stakeholder management and influencing skills
Experience handling complex ER issues from investigation through to resolution
Background supporting TUPE, restructures and organisational change
Passion for developing capability in others through training and coaching
Resilient, people-focused and commercially minded in your approach
This is a brilliant opportunity for someone who thrives in a people-first environment, who enjoys both hands-on ER work and leading from the front.
If you're passionate about employee experience, legally confident, and ready to help shape the ER agenda in a well-respected retail business - we'd love to hear from you.
Salary c£65,000 + Bonus, staff discount + Private Medical
Please apply today with your most up to date CV!
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