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End User Computing Manager
Job Posted: an hour ago
Salary: £ Competitive
Job Type: Permanent
Location: SW11, Cremorne, Greater London
Expire in: a month
Job Description
Foster + Partners
End User Computing Manager
London, Battersea
Permanent
Full time
As an End User Computing Manager, you’ll collaborate closely with stakeholders across Foster + Partners (F+P) to understand their needs and deliver smart, user-focused digital solutions. You take on a challenging role within a dynamic and growing company. We are looking for a dedicated professional to manage the delivery of end user computing services ensuring we have the capability to provide an exceptional end user experience across different regional locations.
Key skills:
* 5+ years of experience in a similar role.
* A high level of general education to degree level or equivalent.
* A good understanding of IT Technologies in End User Services / Digital Workplace and Infrastructure and Operations.
* Experience managing EUC platforms, asset lifecycles, compliance and hardware estate.
* Leadership capability – coaching, team development
* Excellent communication skills, with the ability to interact with staff at all levels at F+P, recognising the demands of IT Services and the specific challenges that these present.
* Excellent influencing skills, with the ability to build credibility and deliver effectively through a matrix management structure, working with colleagues from different backgrounds and operating cultures.
* Analytical skills: outstanding analytical and problem-solving abilities evidenced through real-life problems that have been overcome.
* Experience working with customers: high attentions to detail, well organised, and ability to engage and build relationships with both employees and business stakeholders.
* Experience delivering and managing end user computing services in both large, complex organizations and smaller, more agile settings.
* Flexible attitude.
Desirable
* Relevant Microsoft qualifications and/or training.
* Knowledge and understanding of ITIL.
* Experience working in agile environments.
* Managed Service Provider Experience: Experience of different environments working with or for a Managed Service Provider (MSP) and in end user environments.
In return we offer a competitive basic salary and generous benefits package which includes 25 days holiday (exc bank holidays), Pension, DIS and discretionary annual bonusBefore You Apply
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