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Estate and Environmental Service Team Manager
Job Posted: 5 days ago
Salary: £ 36.27 - 36.27 / Hour
Job Type: Contract Temporary
Location: Croydon, London
Expire in: 23 days
Job Description
Job Title: Estates and Environmental Team Leader
Location: Croydon (Full time office based)
Hourly rate £36.27 per hour Umbrella
Contract Length: 3-month contract (possibility of extension)
Working Pattern: Full Time, Monday - Friday, 36 hours
ASAP Start
Full UK Drivers License Required
Role Purpose:
As a member of Estates and Environmental Team, you will be responsible for providing a high quality, responsive and customer focused estates and environmental maintenance service.
Ensure the provision of a consistent and high-quality services to customers, by leading and motivating managers and their teams and embedding a culture of excellent customer service and continuous improvement that delivers great community outcomes at real value.
Duties & Responsibilities:
The service being delivered to the quality, Council, professional and legislative standards required.
Integrated service development and delivery which is informed by customer, partner and stakeholder views, latest thinking, good practice and legislative requirements.
Excellence in customer service outcomes.
Effective contract management and ensuring VFM value for money is obtained across all areas of responsibility.
Ensuring compliance with relevant legislation, data governance, regulatory standards, internal processes and protocols, and in particular health & safety provisions
Undertaking robust inspections, which are quality assured with the outcomes reported
Lead, motivate and develop staff to create and maintain a highly competent and participative workforce.
Effective leadership, team and employee engagement at all levels, consistently and sustainably
Knowledge and experience:
Knowledge of Health and Safety legislation relevant to the provision of caretaking, estates and environmental cleanliness and wellbeing of resident, in order to deliver and improve upon Key Performance indicators.
Knowledge and experience in providing safe, comfortable homes and estates,
Knowledge of common, minor and communal repairs
Knowledge and experience of Fire Risk Assessments
Strong verbal and written communications, including presentations and responding to complaints.
Experience of working in a customer focused environment with a proven ability to deliver high performance, ensuring quality and focus on delivering excellent service.
Experience of leading a team of caretakers, overseeing training, managing performance
Management experience in the provision of housing services within a multi-cultural urban community
Financial and budget management and monitoring
Full UK Drivers License
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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