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European Time Critical Logistics Coordinator (Based in Redditch)
Hours of work: Monday – Friday (08.30 – 5.00) with some weekend working required on a rota basis
Permanent, full-time position
Salary - Up to £36,000 per annum
Our client, a successful International 3rd Party Logistics organisation are looking for a experienced European Time Critical Logistics Coordinator to join their growing team. The successful candidate will take have experience in EU Transport (Time-Critical preferred) and a passion for exceptional customer service within the transport forwarding industry.
Your duties will include:
* Managing customer enquiries/orders by phone and email and loading them onto the system
* Booking and tracking shipments
* Quoting shipments for EU and UK transport
* Offering multiple solutions
* Dealing with line stoppage situations
* Offering airfreight solutions
* Sourcing and communicating with suppliers required for transport
* Responding to customer enquiries, providing quotations and keeping them updated as to the progress of jobs
* Closing out job files by obtaining POD and any other required information (Purchase orders, SPTR references etc) and scanning documents onto the system
* Reviewing routes and suppliers to ensure transport is planned cost effectively and to maximise profitability
* Ensuring clear and accurate communication with the warehouse so they are aware of returns and outgoing loads and can plan work effectively
* Ensuring jobs are completed on the system and checked prior to invoicing
* Ensuring paperwork is filed accurately and in a timely manner
* Managing priorities to achieve desired results and deadlines
* Liaising with Operations, Accounts and Warehouse
* Effective escalation of issues relating to customer/System requirements
* Maintenance of system data and its integrity Issue
* Managing and monitoring KPIs
* Ensuring all support tasks are undertaken and completed in a timely and accurate manner
The successful candidate will have the following experience & personal competencies:
* Must be computer literate including MS Office, email, spreadsheets and databases
* Good level of numeracy and literacy
* CPC (an advantage but not essential)
* Must be able to deal with time sensitive shipments inclusive of potential line stoppages
* Sound knowledge of the Transport and Freight forwarding industry
* Account management and development
* Good communication skills
* KPI management
* Experience in a similar environment in required, preferably working with OEMs and tier 1 suppliers
* Experience in a fast-paced environment is essential
* European planning experience is essential
The successful candidate must always be in full control and be able to communicate at the highest level, have a can-do attitude and take pride in the job, with transport / logistic experience. This role is working within a team and collaboration is key.
Company benefits including 25 days holiday plus bank holidays with option to purchase up to an additional 5 days
If you're an experienced European Transport professional, who can be a flexible team player, looking to take the next step in your career then please apply with a copy of your CV. We'd love to hear from you
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Looking for your next career move? Join a top company hiring EU Logistics Co-Ordinator job near me in Redditch, Worcestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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