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Facilities Helpdesk Administrator
Job Posted: 8 hours ago
Salary: £ 26,000 - 29,000 / Annum
Job Type: Permanent
Location: DE13, Rangemore, Staffordshire
Expire in: a month
Job Description
We’re looking for an experienced facilities coordinator who will liaison with our team and the Facility Manager (FM) onsite.
The role exists to support day-to-day facilities management, coordinate planned and reactive maintenance, and provide a high standard of service for employees, contractors, and visitors.
Main duties and responsibilities
* Accurate data input into Maximo (in house CAFM system)
* Maintain and update clients CAFM system
* Provide professional and welcoming reception services to visitors and staff
* Manage visitor registration and escort procedures
* Handle mail and package distribution
* Maintain reception area presentation and organisation
* Provide information about office amenities and services
* Monitor and review ongoing works
* Run weekly and monthly reports.
* Communicate efficiently daily with 3rd Party Suppliers and our clients
* Maintaining and updating suppliers’ information and customer records
* Composing and preparing materials and coordinating schedules for engineers and subcontractors
* Arranging subcontractor PPM visits
* Working with the Contract Manager (CM) for quotes/extra works
* Assist the CM with day-to-day building operations and maintenance
Knowledge, skills & experience
* Must have 3+ years’ experience within maintenance or property management
* Basic knowledge of building systems and maintenance procedures
* Professional appearance and demeanour for front-facing responsibilities
* Shows an enthusiastic approach with the ability to use own initiate to solving problems.
* Strong organisational skills and ability to handle multiple tasks in a fast-paced environment
* Proficient in Microsoft packages.
* Excellent attention to detail
* Reasonable working knowledge of Facilities processes and practices
* Experience of working with any of the following systems would be desirable: Maximo, Aqua Adept, Nimbus, Contractor Management Package, or Post SystemBefore You Apply
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