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Facilities Manager - Soft Services

Job Posted: a day ago

Salary: £ 45,000 - 55,000 / Annum
Job Type: Permanent
Location: Kidderminster, Worcestershire

Expire in: a month

Job Description

Facilities Manager - Soft Services

Location: Kidderminster

Salary: £45,000 - £55,000 + excellent benefits

We're supporting a highly innovative, international engineering organisation at the forefront of advanced propulsion systems, delivering complex, safety-critical products into the defence sector.

We're looking for a proactive, people-focused Facilities Manager to lead the delivery of high-quality workplace and soft facilities services across a busy, multi-functional site.

This role is all about creating a safe, efficient, and well-run environment where people can perform at their best. You'll take ownership of day-to-day facilities operations, service partners, and team leadership - ensuring a seamless workplace experience for all stakeholders.

What you'll be responsible for

Leading the delivery of soft FM services including cleaning, security, waste, catering, and front-of-house
Ensuring a safe, compliant, and well-maintained working environment for all employees and visitors
Managing third-party service providers, driving performance against SLAs and KPIs
Building strong relationships with internal stakeholders and acting as a key point of contact for workplace services
Overseeing day-to-day facilities operations and resolving issues quickly and effectively
Supporting minor works, refurbishments, and workspace improvements
Driving service improvements, efficiencies, and cost optimisation initiatives
Leading, developing, and motivating on-site teams to deliver consistently high standards
Supporting business continuity and responding to incidents or emergencies when required 

What you'll bring

Essential:

Proven experience in a Facilities Management role with a strong soft services focus
Experience managing outsourced service providers and contracts
Strong stakeholder management and communication skills
Good understanding of health & safety and workplace compliance 

Desirable:

IOSH or equivalent H&S qualification
Membership of a professional body (e.g. IWFM)
Experience using CAFM or facilities systems 

You'll thrive in this role if you:

Are highly organised and take pride in delivering a great workplace experience
Build strong relationships and influence stakeholders
Are proactive, solutions-focused, and calm under pressure
Enjoy leading teams and getting the best out of service partners
Take ownership and drive standards consistently 

Why this role matters

You'll play a key role in shaping the day-to-day workplace experience - ensuring services run smoothly, standards are high, and the environment supports productivity, wellbeing, and engagement.

If you enjoy leading from the front, improving services, and making a visible impact, this is a great opportunity to step into a role where you can truly add value

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Facilities Manager - Soft Services job near me in Kidderminster, Worcestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!