Expire in: 8 days
We’re looking for an enthusiastic and motivated Family Gateway Officer to join our friendly and supportive team.
About the Role:
As part of the Family Gateway Team, you’ll provide information, advice, and assistance to families and professionals about services delivered by Early Help and other partner agencies. Contact is managed via telephone, web chat, and email, helping ensure families get the right support at the right time.
Role Details:
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Full-time – 37 hours per week
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£16.50 per hour (umbrella)
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Hybrid working available
What We’re Looking For:
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Enthusiastic, motivated, and positive individuals
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Resilience and the ability to stay calm and effective under pressure
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A passion for improving outcomes for families
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Strong understanding of the needs of babies, children, young people, and families
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Proven experience building effective relationships with a range of people
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Excellent interpersonal, communication, and organisational skills
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Confidence in providing clear, accurate information and advice
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Competency in Microsoft Office and/or case management systems
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The ability to identify safeguarding concerns and liaise appropriately with Social Workers and partner agencies
If you have the skills, experience, and drive to support families in need — we’d love to hear from you
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Looking for your next career move? Join a top company hiring Family Gateway Officer job near me in CF24, Castle Community, Cardiff! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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