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Family Services Manager

Job Posted: 4 hours ago

Salary: £ 31,707 - 34,450 / Annum
Job Type: Permanent
Location: South East

Expire in: a month

Job Description

Family Services Manager

We are looking for a motivated, capable, and adaptable Family Services Manager to join our team and lead two established services that make a life-changing impact for young people and families in our community.

This is an exciting opportunity to play a key role at a pivotal time in the charity’s development, as we approach our 50th year of service delivery.

Position: Family Services Manager

Location: Leigh Park, HampshireSalary: £16.48–£17.91 per hour (FTE £31,707–£34,450, depending on experience)Hours: Part time, 32 hours per week (negotiable)Contract: Permanent  

Closing Date: Sunday 4th January 2026 at 11.59pmPlease note: the advert may close early if sufficient applications are received.

About the Role

In this varied and rewarding role, you will provide strong and supportive leadership to staff, volunteers and sessional workers, ensuring the delivery of high-quality services.

You will also contribute directly to service delivery, making a meaningful difference to the lives of children, young people and families.

Key Responsibilities Include:

Leading and managing the Family Services Team, providing 1:1s, supervision and team meetings
Coordinating recruitment, staff wellbeing and absence management
Overseeing the delivery, monitoring and evaluation of group work and Young Carers services
Developing quarterly plans and contributing to new programme development
Ensuring compliance with safeguarding, health & safety and organisational policies
Producing high-quality reports for internal and external stakeholders
Handling feedback, complaints and safeguarding concerns appropriately
Representing the charity at local networks and forums
Supporting service delivery when required

About You

You’ll be passionate about empowering young people and families, with a positive approach and the ability to lead a committed team.

You will bring:

Experience managing or leading teams within young people’s or family services
Experience delivering programmes or activities within these settings
Strong safeguarding knowledge and experience
Understanding of the issues affecting children, young people and families
Experience monitoring, evaluating and reporting on service performance
Excellent communication, organisational and relationship-building skills
Confident IT skills, including Microsoft 365 and Excel
Flexibility to work occasional evenings and travel within Southeast Hampshire

Desirable:

Level 3 qualification in a relevant field
Experience in the voluntary sector
Knowledge of the local statutory/voluntary landscape
Experience creating training programmes
Familiarity with in-house databases

About Us

This charity is based in Leigh Park, Hampshire, dedicated to supporting young people and families. We provide a range of services including counselling, advice, outreach, and community engagement. Our goal is to make a positive difference in the lives of those we serve, and we are proud to be a trusted, specialist charity in our community.

We are an equal opportunities employer and welcome applications from all sections of the community.

Other roles you may have experience of include: Family Services Coordinator, Children & Young People’s Services Manager, Family Support Manager, Youth Work Manager, Wellbeing Services Team Lead. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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