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Fast track file handler - 12 month FTC
Job Posted: 6 days ago
Salary: £ 25,000 - 30,000 / Annum
Job Type: Contract
Location: Liverpool, Merseyside
Expire in: 21 days
Job Description
Fast track file handler - 12 month FTC
Liverpool onsite 2 x week
Description
The File Handler will handle their own caseload of litigated small, fast track Motor claims and MOJ files from a variety of clients.
Key Responsibilities
* Handling a caseload of predominately Litigated Motor Claims to settlement
* Create case strategy following Client Guidelines and review of information available
* Assessing cases and liability of claims
* Undertake discussions and negotiations with Clients and Third Party Solicitors to pursue the rapid and appropriate settlement of cases and the apportionment of costs
* Timely and accurate maintenance of all case management, billing and management information systems to ensure completeness of records and aid business decision making
* Allocate funds to the appropriate client accounts as per agreed procedures to ensure the us and the client receive appropriate payments
* Undertaking periodic reviews of files in line with Client requirements
* Updating reports
* Meeting agreed performance targets
* Ensuring files are kept within ISO 9001 guidelines
* Provide written updates by email or letter to clients detailing case activity to ensure that they receive up to date and accurate information about progress when requested
* To ensure compliance with the SRA Standards & Regulations
Skills, Knowledge and Expertise
* Previous experience as a minimum in a similar role
* Experience of handling litigated files
* Experience of MOJ processes at all stages
* Good telephone negotiation skills
* Have an understanding of protocols
* Excellent listening and verbal communication skills
* Proficient IT skills
* Adhere to our ValuesBefore You Apply
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