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Female Hostel Service Manager
Job Posted: 11 hours ago
Salary: £ 38,220 - 38,220 / Annum
Job Type: Permanent
Location: Liverpool
Expire in: a month
Job Description
Female Service Manager – Liverpool
Salary: £38,220 + £250 weekly on-call allowance
Hours: 37.5 per week, Mon–Fri (with on-call rota if opt in)
Contract: Permanent
About Us
New Start is a family-run, not-for-profit organisation providing housing and support services across Merseyside. We work with vulnerable adults, families, and young people facing homelessness and complex needs.
The Opportunity
We are looking for a Female Service Manager to lead our 24/7 supported accommodation project for women in Liverpool. You’ll manage a dedicated team, ensuring women feel safe, supported, and empowered to move forward towards independence and permanent housing.
What You’ll Do
Lead and inspire a team delivering trauma-informed, person-centred support.
Manage safeguarding, risk, and incident reporting processes.
Build strong partnerships with local authorities, police, and other agencies.
Oversee service delivery, compliance, and property management.
Support women in building confidence, resilience, and life skills.
What We Offer
£38,220 salary + £250 on-call fee if opt in.
Overtime opportunities
22 days annual leave (rising annnually with time in service)
Contributory pension scheme
Medicash & EAP (post-probation)
Bespoke training and development opportunities
Supportive, values-led organisation
About You
2+ years’ management/supervisory experience in a similar setting
NVQ Level 3 in Health & Social Care (minimum) + working towards Level 5 in Leadership & Management
3+ years’ experience in outreach, hostel, or residential support
Knowledge of homelessness, mental health, substance misuse, and safeguarding
Confident leader with excellent multi-agency working skills
This post is subject to enhanced DBS criminal record disclosure & satisfactory references.
If you’re passionate about supporting women with complex needs and have the leadership skills to make a difference, we’d love to hear from you.
Apply now and be part of a team helping to change lives across MerseysideBefore You Apply
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