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Field Service Engineer - (EV / Charging Infrastructure)
Job Posted: a day ago
Salary: £ 40,000 - 45,000 / Annum
Job Type: Permanent
Location: BS37, Totteroak, South Gloucestershire
Expire in: a month
Job Description
Field Service Engineer - (EV / Charging Infrastructure) – Join a Founding Team Shaping the Future of Energy
Are you ready to be part of something from the ground up? A fast-growing start-up is entering an exciting new phase in the energy sector, and we’re looking for a Field Service Engineer to help build, shape, and lead their technical support function from day one.
This is more than a job, it’s an opportunity to influence how they support customers, design processes, and scale a high-impact service team in the rapidly evolving world of energy storage and electrification.
About the Role
As a founding member of the technical support team, you’ll play a critical role in developing their customer service capability. You’ll work hands-on with customers while also helping define the systems, processes, and strategy that will support our growth.
Key Responsibilities
• Design and implement a robust support system, capturing repair data and known fixes
• Work closely with internal stakeholders to improve service delivery and knowledge sharing
• Conduct site visits to diagnose, repair, and support installations
• Provide clear, actionable feedback to engineering teams to drive product improvements
• Develop documentation, processes, and customer support best practices
• Build strong relationships with customers and internal teams
• Contribute to team development and future growth strategy
What We’re Looking For
• A proactive, problem-solving mindset with strong diagnostic skills
• Comfortable working in a fast-paced, evolving start-up environment
• Willingness to travel and occasionally work evenings/weekends
• Strong communication skills and a customer-first attitude
• Ability to work independently while helping shape a collaborative team culture
Experience & Qualifications
• Full, clean driving licence (essential)
• Experience with high-voltage systems, electric vehicles, or EV charging infrastructure (highly desirable)
• Background in field service, mobile support, or breakdown operations (3+ years preferred)
• Experience with remote diagnostics and troubleshooting tools
• Electrical qualifications (commercial or industrial) are advantageous
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) or similar productivity tools
• Experience using CRM or service management systems is a plus
• Strong documentation and reporting skills
Why Join the business?
• Be a founding member of a growing team with real influence
• Shape the future of customer support in a cutting-edge industry
• Work in a dynamic, mission-driven environment
• Significant opportunity for personal and professional growth
If you’re someone who thrives on building, improving, and making a tangible impact, we’d love to hear from youBefore You Apply
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Looking for your next career move? Join a top company hiring Field Service Engineer - (EV / Charging Infrastructure) job near me in BS37, Totteroak, South Gloucestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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