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Field Service Engineer
Job Posted: 3 days ago
Salary: £ 26,000 - 32,000 / Annum
Job Type: Permanent
Location: Poole, Dorset
Expire in: 25 days
Job Description
Job Description:
Overview
We are a leading provider of innovative parking technology solutions, dedicated to transforming the parking experience for both public and private sectors. Our cutting-edge products and services are designed to enhance efficiency, security & convenience in parking management.
Job Purpose
To provide comprehensive field-based electronic & electro-mechanical engineering support to customers in the UK, installing and maintaining customer equipment.
Main Duties
* Provide mobile engineering support to the company installations in the field.
* React to faults and incidents relating to products throughout the region.
* Carry out commissioning of products and first-line training to customers.
* Complete the necessary paperwork/IT Systems use for adherence to customer support Service Level Agreements (SLAs).
* Effective communication with support staff.
* Liasing with customers to provide technical advice and support.
* Working closely with the Technical Support Manager to deliver a best-in-class level of support.
Person Specification
* Electrical & Mechanical Engineering experience within a field-based role is essential.
* Ability to fault find with an attention to detail and a determination to succeed.
* Good verbal & written skills.
* A desire to build and maintain collaborative working relationships with internal and external stakeholders.
* A self-starter, who is conscientious and trustworthy in dealing with revenue-generating products.
* A drive and passion for continuous improvement of company products.
* Able to work under pressure maintaining a calm persona.
* Flexible, can-do attitude, with a willingness to go the extra mile.
* PC Literate, including proficiency in MS Office.
* Prepared to visit our UK Headquarters based in Doncaster as and when required for meetings/training and may have to stay away should there be a requirement for this.
Additional Requirements
* Full UK Driving Licence (not exceeding 6 penalty points)
Health & Safety Statement
Under the Health & Safety at Work Act, everyone has legal responsibility for their own welfare and for the health and safety of others. Any queries you may have relating to health & safety matters should be raised in the first instance with your supervisor, your manager, or a member of the HR Department.
If you are passionate about engineering and eager to contribute to innovative projects, we encourage you to apply for this exciting opportunity as a Field Engineer.
Job Types: Full-time, Permanent
Schedule:
* Day shift
* Monday to Friday
Work Location: On the road - Area Hampshire & DorsetBefore You Apply
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- Bank details.
- National Insurance number.
- Date of birth.
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Looking for your next career move? Join a top company hiring Field Service Engineer job near me in Poole, Dorset! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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