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Field Service Engineer

Job Posted: 3 days ago

Salary: £ 39,000 - 42,000 / Annum
Job Type: Permanent
Location: Horsham, West Sussex

Expire in: 24 days

Job Description

Are you an experienced engineer who enjoys variety, independence and practical problem-solving? We’re looking for a proactive Field Service Engineer to support customers across the South Coast. If you take pride in delivering excellent service and identifying opportunities to add value, this could be a great fit for you.

About the Role
As a Field Service Engineer, you’ll be a key representative of our service team - maintaining, repairing and supporting a wide range of construction equipment. You’ll use technical knowledge and modern diagnostic tools to keep machinery running safely, reliably and efficiently.

You’ll also identify additional service needs, communicate clearly with customers, and help promote our aftermarket solutions.

What You’ll Be Doing

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    Service, maintain and repair construction equipment and associated machinery.

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    Diagnose faults using engineering expertise and computerised diagnostic systems.

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    Provide clear technical guidance and advice to customers.

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    Work with a commercially focused mindset, spotting opportunities for additional service work and discussing these with customers and your Line Manager.

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    Follow job quotes and time allowances, raising any additional work needed.

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    Install software updates as they are released.

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    Complete real-time reporting using a tablet, including job notes, timesheets and service reports.

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    Order and return parts as required, ensuring they are clean and correctly recorded.

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    Be available for overtime and reasonable call-outs when necessary.

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    Attend relevant technical and product training.

What You’ll Need

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    A formal engineering qualification in Plant Maintenance, Agricultural/HGV Mechanics or similar (NVQ Level 3 / City & Guilds).

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    Strong experience repairing and maintaining heavy construction machinery.

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    Knowledge of diesel engines, hydraulics, electrics, transmissions and driveline systems.

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    Advanced diagnostic and troubleshooting skills.

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    Confident communication with colleagues, customers and management.

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    A cost-conscious approach to ensure work is completed efficiently and profitably.

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    Strong problem-solving skills and attention to detail.

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    Good computer literacy, including diagnostic systems and Outlook.

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    Reliability, responsibility and a commitment to high-quality work.

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    Ability to read and understand technical documentation.

Desirable

Experience in welding and fabrication.

Benefits – What’s in It for You?

Health and Wellbeing

Health Cash Plan with money back on prescriptions, dental care, glasses, physio and more.

Free physiotherapy access via phone or video.

24/7 private GP service.

Additional wellbeing support programmes.

Life Outside of Work

Enhanced sick pay.

Enhanced maternity, paternity and adoption leave.

IVF support with paid time off for treatment and appointments.

Retirement support with phasedown options and bonuses.

Financial Extras

Pension scheme with matched contributions up to 5 percent.

Car leasing options through salary sacrifice.

Cycle to Work scheme.

Discounts on travel, retail, groceries and more.

Feeling Part of the Team

Refer-a-friend bonus scheme.

Long service awards starting at three years.

Paid volunteering day each year.

Christmas shutdown included in annual leave.

Opportunities to join employee groups, social events and recognition programmes.

Please apply with your up to date CV.

We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Field Service Engineer job near me in Horsham, West Sussex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!