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Field Service Engineer
Job Posted: 8 days ago
Salary: £ 40,000 - 55,000 / Annum
Job Type: Permanent
Location: High Wycombe, Buckinghamshire
Expire in: 20 days
Job Description
Are you an experienced Field Service Engineer looking for your next career move?
Join a specialist manufacturing and dental technology company based in High Wycombe. We are looking for a skilled Field Service Engineer to support the installation, servicing, and repair of CNC milling machines, 3D printers, sintering furnaces, and other high-tech dental laboratory equipment across the UK.
This is a hands-on role for an engineer who enjoys variety, problem-solving, and providing excellent customer service while working with cutting-edge digital manufacturing equipment.
Role Purpose
As part of our technical service team, you will:
* Install, commission, and maintain advanced dental CAD/CAM equipment.
* Carry out repairs under warranty and service contracts.
* Minimise customer downtime and provide expert technical support.
* Play a key role in enabling dental laboratories to deliver world-class digital workflows.
Key Responsibilities
Installation & Commissioning
* Install, configure, calibrate, and test milling machines, 3D printers, and sintering furnaces.
* Train customers on safe use, daily care, and basic troubleshooting.
Maintenance & Repair
* Perform warranty service, fault diagnosis, and scheduled preventive maintenance.
* Troubleshoot mechanical, electrical, thermal, and software-related issues.
* Replace and configure motors, heaters, sensors, control boards, and similar components.
Customer Support
* Deliver outstanding on-site service and technical advice.
* Build long-term relationships and ensure customers get maximum performance from their equipment.
* Escalate complex issues and liaise with manufacturers when necessary.
Reporting & Administration
* Complete service reports, warranty documents, and installation forms.
* Track spare parts usage and maintain stock records.
* Provide feedback to improve products and service processes.
Skills & Experience
Essential
* Proven experience as a Field Service Engineer / Service Technician / CNC Engineer / Maintenance Engineer.
* Hands-on experience servicing CNC machinery, 3D printers, thermal equipment, or similar systems.
* Strong mechanical, electrical, and control systems troubleshooting skills.
* Ability to read and interpret technical diagrams and manuals.
* Excellent communication and customer service skills.
* Full UK driving licence willingness to travel extensively.
Desirable
* Apprenticeship, HNC/HND, or degree in Electrical/Mechanical Engineering, Mechatronics, or similar.
* Knowledge of dental CAD/CAM workflows and laboratory processes.
* Experience with additive manufacturing and furnace technologies.
* Familiarity with warranty service procedures and spare parts logistics.
Benefits
* £40,000 – £55,000 salary (depending on experience).
* Laptop, phone, company vehicle/expenses, and specialist tools provided.
* Full training manufacturer certification on supported equipment.
* Pension scheme, healthcare cover, and 21 days holiday bank holidays.
* Long-term career progression with a leading supplier in the dental technology and advanced manufacturing sectorBefore You Apply
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- Date of birth.
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Looking for your next career move? Join a top company hiring Field Service Engineer job near me in High Wycombe, Buckinghamshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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