Hiring Now: Field Service Infrastructure Engineer / 3rd Line Engineer - IT MSP Near You – Apply Today!
Your Next Field Service Infrastructure Engineer / 3rd Line Engineer - IT MSP Job Starts Here – Apply Now!
Field Service Infrastructure Engineer / 3rd Line Engineer - IT MSP
Job Posted: 2 hours ago
Salary: £ 40,000 - 45,000 / Annum
Job Type: Permanent
Location: Leeds
Expire in: a month
Job Description
Field Service Infrastructure Engineer / 3rd Line Engineer
This role is responsible for all onsite service and support needs for our customers helping them with infrastructure related issues. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software, Office 365 and Sharepoint.
This will be ideal with candidates with a background within 3rd line support/Infrastructure support mainly covering Network/Server & limited IT security.
Key Duties/Responsibilities
- IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Citrix, Microsoft, and VMware
- Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
- Implement and support disaster recovery solutions
- Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security
- Remote access solution implementation and support: VPN, Terminal Services, and Citrix
- System documentation to include system reviews and recommendations
- Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
- Improve customer service, perception, and satisfaction
- Escalate service issues that cannot be completed within agreed service levels
- Communicate to customers: keeping them informed of progress, notifying them of impending changes or agreed outages, etc.
- Network Switching; VLAN's, Trunks
- Firewalls & Routers; Port Forwarding, Routing
Side notes
- This will be office based and out to end client sites
- Driving licence is essential (with minimum points)Before You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Field Service Infrastructure Engineer / 3rd Line Engineer - IT MSP job near me in Leeds! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).