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Field Services Contract Manager

Job Posted: 2 days ago

Salary: £ 55,000 - 60,000 / Annum
Job Type: Permanent
Location: Whiteley, Hampshire

Expire in: a month

Job Description

Our workforce solutions provider client is seeking an experienced and driven Contracts Manager to oversee the delivery of field-based smart metering services within the Utilities/Water sector based out of Whiteley (between Southampton and Portsmouth).

This is a key leadership role, responsible for managing a large, geographically dispersed workforce while ensuring high levels of client satisfaction, operational excellence, and commercial performance. The role will require travel across the Hampshire, Sussex and Kent regions.

Working closely with senior leadership and internal stakeholders, you will play a critical role in supporting the continued growth of a rapidly expanding business.

Responsibilities

Operational management of a large, field-based workforce, ensuring performance, safety, and engagement standards are met
Direct ownership of client relationships, overseeing contract delivery and service performance
Driving workforce engagement, performance management, and development
Oversight of stock management and supply chain activities to ensure efficient service delivery
Producing, tracking, and presenting operational and commercial performance reports
Managing budgets and contributing to P&L performance
Working collaboratively with senior managers and cross-functional internal teams
Effectively managing competing priorities in a fast-paced operational environment 

Skills/experience/qualifications

Proven experience in field services and client management within the Utilities sector (water industry experience highly desirable)
Strong people management and leadership skills, with experience managing large operational teams
Commercially astute, with experience managing budgets and P&L responsibility
Confident relationship builder, able to engage operational teams, clients, and senior stakeholders
Highly organised, resilient under pressure, and able to work proactively using own initiative
Ambitious and motivated, with a desire to grow and progress within a fast-growing business
Full UK driving licence with no more than 6 penalty points
Based within commuting distance of Whiteley, Hampshire 

Benefits

Competitive salary of £55,000-£60,000 depending on experience
10% annual bonus
Car allowance
Wider benefits shared upon application

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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