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Finance Visitor
Job Posted: 16 hours ago
Salary: £ 21.07 - 21.07 / Hour
Job Type: Contract Temporary
Location: Blackpool, Lancashire
Expire in: a month
Job Description
Belmont Recruitment are currently seeking a Finance Visitor to join Blackpool Council on a temporary assignment. The role holder will be responsible for conducting financial assessments, advising customers on care service charges, and ensuring the Council maximises income while maintaining excellent service standards.
Main Duties:
* Visit customer homes and residential care facilities to verify financial information, complete benefit forms and identify opportunities for income maximisation
* Process financial assessments resulting from visits, calculate service charges in line with legislation and register property charges where required
* Advise customers and their families on the financial implications of care services, including community and residential care charges
* Initiate contact with customers to address debts, review recovery options and take action in line with Council policies
* Provide advice and support aimed at maximising income collection for the Council
* Plan and organise visits, working closely with internal teams and external agencies such as the Department for Work and Pensions
* Resolve complex and escalated queries efficiently and professionally
* Maintain accurate and high-quality records for all visits and interactions
* Create and issue accurate Social Care invoices, ensuring timely payments and revenue optimisation
* Adhere to safe working practices and uphold all relevant Council standards and policies
Essential Criteria:
* Strong understanding of financial assessment processes, legislation and revenue collection policies
* Excellent communication and interpersonal skills, with the ability to liaise effectively with customers, families and external agencies
* Strong numerical and analytical skills with experience calculating service charges and managing debt recovery
* Ability to manage and prioritise a varied workload efficiently
* High level of professionalism and attention to detail in record keeping and case management
* Knowledge of benefits, awards and financial support systems is desirable
If your skills match the above criteria, please apply with your up to date CVBefore You Apply
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