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Finnish Speaking Customer Service Advisor
Job Posted: 4 hours ago
Salary: £ 29,000 - 32,000 / Annum
Job Type: Permanent
Location: Watford, Hertfordshire
Expire in: a month
Job Description
We are looking for a Finnish-speaking Customer Service Advisor to join a multi-award-winning company at their Head Office in Watford. The company are looking for someone who is fluent in Finnish to join their team.
The company offer fantastic benefits which include working from anywhere in the world for 4 weeks a year, 30 days of annual leave PLUS bank holidays, private healthcare and a generous annual bonus.
As a Customer Service Advisor, you will be working with a team of people to respond to queries from existing customers to diagnose issues and provide additional support.
Their modern, spacious offices are based near the Metropolitan line, and have free on-site parking, making it convenient for all commuters.
Working Hours: Monday - Friday - 07:00 - 15:30
Hybrid working (2 days in the Watford office and 3 days from home).
You MUST have rights to work in the UK - no sponsorships are available for this role.
Main duties to include:
Supporting customers with technical queries
Managing a shared inbox
Running daily product reports and sharing with the senior leadership team
Organising item collections, returns and sending out replacements
Develop product knowledge and share with customers
Consistently providing an empathetic level of customer serviceCandidate requirements:
Fluent in Finnish and English
Experience within a customer service role
UK right to work (we cannot provide sponsorship)
Warm, friendly, calm and professional telephone manner
Attention to detail
Able to commute to Watford
Please note, you must have rights to work in the UK to be shortlisted for the position.
Looking for the next step in your career? Think Specialist Recruitment.
Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and ITBefore You Apply
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