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FM Contracts Manager
Job Posted: 2 hours ago
Salary: £ 45,000 - 55,000 / Annum
Job Type: Permanent
Location: Manchester, Greater Manchester
Expire in: a month
Job Description
Contract Management:
* Managing the performance of site teams against agreed Service Delivery Plans and Key Performance Indicators (KPIs).
* Ensuring compliance with contract terms and conditions, including legislative and statutory requirements.
* Managing the procurement of services and goods, ensuring value for money and efficiency.
* Overseeing the invoicing and payment processes, minimizing aged debt and ensuring timely payments.
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Client Relationship Management:
* Building and maintaining strong relationships with key stakeholders, including the client, SPV (Special Purpose Vehicle), and internal teams.
* Ensuring excellent customer service and meeting client expectations and demands.
* Managing communication and reporting requirements related to the contract.
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Operational Management:
* Overseeing the delivery of FM services, including hard services (e.g., M&E maintenance), soft services (e.g., cleaning, security), and other related activities.
* Managing budgets, forecasts, and financial reporting for the contract.
* Ensuring the effective management of resources, including staff, contractors, and equipment.
* Overseeing the management of projects related to building upgrades and asset replacements.
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Safety and Compliance:
* Ensuring compliance with health and safety regulations and company policies.
* Monitoring and managing operational risks.
* Ensuring compliance with quality management systems (e.g., ISO9001).
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Team Management:
* Leading and developing a team of Service Managers.
* Providing guidance and support to team members.
* Ensuring effective communication and collaboration within the team.
Skills and Experience:
* Proven experience in contract management, particularly within the facilities management sector.
* Strong understanding of FM service delivery, including hard and soft services.
* Excellent communication, negotiation, and interpersonal skills.
* Proficiency in financial management and budgeting.
* Knowledge of health and safety regulations and compliance requirements.
* Experience in managing and leading teams.
* Ability to build and maintain strong relationships with stakeholdersBefore You Apply
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