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Fraud Coordinator
Job Posted: 34 minutes ago
Salary: £ 25,500 - 25,500 / Annum
Job Type: Permanent
Location: Morley, West Yorkshire
Expire in: a month
Job Description
Fraud Coordinator
Location: Morley (Hybrid- 2 days office / 3 days home)
Salary: £25,500 plus 7.5% service-related bonus
Hours: 37.5 hours a week over 5 days. Shifts can be within the below operational hours
(You'll typically work one weekend day and two late shifts per week):
Monday-Friday: 9am-7pm
Saturday: 9am-5pm
Sunday: 10am-4pmStep Into the Fast-Moving World of Fraud Prevention
Fraud is unfortunately widespread in the financial services industry and often highly complex. As a Fraud Coordinator, you'll be on the frontline, protecting customers and identifying fraudulent activity before it escalates.
This isn't a standard customer service role; you'll need to balance empathy and support for victims of fraud with professionalism and confidence when faced with challenging conversations. Every day is different, and you'll gain specialist skills that can open the door to a rewarding career in fraud investigations and financial crime.
What You'll Do
Be the first point of contact for customers experiencing fraud concerns.
Handle sensitive conversations with empathy, while remaining alert to potential fraudsters.
Detect and prevent fraudulent activity using industry-standard fraud prevention tools.
Keep accurate records and share insights with specialist investigation teams.
Educate customers on fraud awareness and prevention.What You'll Bring
Strong customer service experience from a busy contact centre or similar environment.
Confidence in decision-making and objection handling.
Excellent communication skills - calm, clear, and professional.
Resilience under pressure and the ability to adapt quickly.
Attention to detail and strong organisational skills.Why This Role?
Join a fast-paced, supportive team where no two days are the same
Develop specialist skills in one of the fastest-growing areas of the financial services industry
Clear career progression into fraud investigation roles
Ongoing training and professional development.
£25,500 basic salary + bonus (up to 7.5% OTE)
26 days holiday + bank holidays (increasing with service)
Hybrid working after training (2 days office / 3 days home)
Double-matched pension (up to 8% employer contribution)
Free meals, parking, gym and wellbeing support
Holiday buying scheme and Employee Assistance Programme**Please note all successful applicants must be able to pass a Credit and DBS check**
Click apply today to submit your CV
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UKBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Fraud Coordinator job near me in Morley, West Yorkshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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