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Freight Forwarder
Job Posted: 11 hours ago
Salary: £ 30,000 - 32,000 / Annum
Job Type: Permanent
Location: Heathrow
Expire in: a month
Job Description
Freight Forwarder
Import/Export (Air, Sea, Road)
London, Heathrow
Full-time | Permanent
Industry: Global Freight & Logistics
DK Recruitment is working with a major player in international freight forwarding to recruit an experienced Freight Forwarder. This is a brilliant opportunity to join a dynamic team that plays a vital role in connecting supply chains across the globe.
You’ll be responsible for coordinating and delivering end-to-end freight solutions across Air, Sea, and Road. We’re looking for someone who is confident, customer-focused, and skilled in managing operational logistics with attention to compliance, financials, and client service.
Key Responsibilities
Manage full cycle of freight forwarding activities for import/export shipments
Handle customer communication, quotes, bookings, customs entries, and invoicing
Maintain job costing, milestone tracking, and ensure compliance with SOPs and KPIs
Use CargoWise and Microsoft Office tools efficiently
Assist with monthly reporting and department compliance
Ensure customer and supplier relationships are maintained to a high standard
Liaise with sales and operations for rate reviews and customer development
Support wider operations team and contribute to best practice processes
Participate in internal/external audits and customer reviews when required
Maintain a clean desk policy and contribute to a professional office environment What We’re Looking For
Previous experience in freight forwarding and logistics (Air, Sea, or Road)
A track record of delivering excellent customer service
Strong knowledge of customs procedures and international transport processes
Good understanding of cost control and financial impact in logistics
Working knowledge of industry systems, particularly CargoWise (or similar TMS)
Able to work independently while supporting a team
Detail-oriented, results-driven, and comfortable with fast-paced operations
Flexible to work shifts or weekends as required Qualifications & Skills
GCSEs or equivalent as a minimum
Fluent in English (other languages are a plus)
Strong organisational, communication, and problem-solving skills
Comfortable reading and following SOPs and structured workflows This is an excellent role for a freight forwarder ready to join a global operation with professional growth opportunities. If you're looking for your next challenge in freight forwarding and want to be part of a collaborative and high-performing team, we’d love to hear from you.
Apply now through DK Recruitment or contact us directly for a confidential conversation.
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