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Freight Operations Manager

Job Posted: 7 days ago

Salary: £ 45,000 - 60,000 / Annum
Job Type: Permanent
Location: Rochester

Expire in: 21 days

Job Description

Operations Manager (Freight Forwarding)

Medway, Kent

£45,000 - £60,000 DOE

Contact: Emily or Sammy at Pearson Whiffin Recruitment

Are you an experienced freight forwarding professional looking for the opportunity to lead a team whilst remaining involved in the day-to-day operation?

Do you thrive in an SME environment where decisions are made quickly, your input is valued, and you can genuinely make a difference?

We are supporting a well-established international logistics business in the search for an Operations Manager to take ownership of a busy freight operation and lead a close-knit team through its next phase of growth.

This is not a role for someone who wants to sit behind spreadsheets all day. We're looking for a hands-on freight professional who can support a team, solve problems, make decisions and keep operations running smoothly across international movements.

The Role

Reporting into the senior management team, you will be responsible for the day-to-day management of a busy freight operation, leading a team whilst also remaining operationally involved where required.

Responsibilities will include:

Managing and developing a small team of freight professionals
	
Acting as the primary escalation point for operational issues
	
Overseeing import and export shipments from start to finish
	
Supporting the team with complex or time-critical movements
	
Improving processes, workflows and operational efficiency
	
Managing workloads and ensuring excellent customer service levels
	
Building a positive, collaborative and high-performing team culture
	
Working closely with senior leadership to support continued business growth

About You

To be considered, you must have:

Solid, substantial experience within freight forwarding
	
Strong knowledge of air and sea freight operations
	
Previous experience managing, supervising or leading a team
	
End-to-end import and export knowledge
	
Excellent problem-solving and decision-making abilities
	
The confidence to take ownership and make operational decisions independently
	
Experience within an SME freight forwarding environment
	
A hands-on approach and willingness to support the team when required

What's On Offer?

Opportunity to join a successful and growing logistics business
	
Genuine autonomy and influence within the operation
	
Supportive and down-to-earth working environment
	
Stable, established team with strong staff retention
	
Autonomy to shape processes and make a visible impact
	
Competitive salary of £45,000 - £60,000 depending on experience

If you're an experienced freight professional looking for your next leadership opportunity within a business where you can genuinely make a difference, we'd love to hear from you.

Apply today with your CV or contact Emily or Sammy at Pearson Whiffin Recruitment for a confidential discussion.

Unfortunately, sponsorship is not available for this position

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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