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French Customer Service Administrator
Job Posted: 12 hours ago
Salary: £ 25,500 - 25,500 / Annum
Job Type: Permanent
Location: Brighton, East Sussex
Expire in: a month
Job Description
Job Title: French Customer Service Administrator
Location: Brighton (Hybrid after training - 3 days per week in office)
Hours: Monday - Friday, 9:00am - 5:30pm
Salary: £25,500 + 5% Bonus + Excellent Benefits
An excellent opportunity has arisen for a French Customer Service Administrator to join one of our longstanding clients, a global business with a vibrant and inclusive culture, in Brighton. This role offers hybrid working once training is completed.
Benefits include:
25-30 days holiday plus bank holidays
9% Retirement Savings Plan
Private medical insurance (BUPA)
Life Insurance & Income Protection
Company Sick Pay
Cycle to Work Scheme & Season Ticket Loan
Employee Discounts
The Role:
Act as the first point of contact for customers reporting travel-related losses (cancellations, delays, lost luggage)
Gather and document accurate information to initiate the claims process
Provide clear guidance on the next steps in the claims journey
Enter data into internal systems with accuracy and efficiency
Escalate urgent or complex issues to senior team members
Ensure high levels of customer service while maintaining compliance with policies and processes
The Requirements:
Fluent in French and English (written and spoken)
Strong attention to detail and accuracy in data entry
Calm and professional phone manner
Ability to multitask and work in a structured environment
Computer literate with strong organisational skills
Team player, motivated to learn and contribute
If you're keen to join an exceptional team with strong career progression opportunities, apply to this French Customer Service Administrator role below or call Jamie Watson at Clearline Recruitment on (phone number removed) between 9:00am - 5:30pmBefore You Apply
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Looking for your next career move? Join a top company hiring French Customer Service Administrator job near me in Brighton, East Sussex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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