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Front of House Supervisor / Team Lead
Job Posted: 17 hours ago
Salary: £ Competitive
Job Type: Permanent
Location: Pontefract, West Yorkshire
Expire in: a month
Job Description
Job Title: Front of House Supervisor/Team Lead
Location: Pontefract
Salary: Competitive
Job Type: Full time, permanent - 40hrs per week
Farmer Copleys is an award-winning Farm Shop, Café & Restaurant based in Pontefract, West Yorkshire.
On the farm, we produce our own lamb and beef and grow pumpkins, strawberries, asparagus, rhubarb, raspberries, blackberries, liquorice and our hens lay our eggs. Everything is available in our farm shop and the shop supplies the delicious ingredients for our Moo Café.
We have a skilled and talented team of butchers, bakers and chefs to make and prepare our range of products and menus which are available in the café and restaurant where we offer tasty food during the day and offer private functions too.
We now have an opportunity for a Front of House Supervisor/Team Lead 40hrs per week.
The Front of the House Supervisor is responsible mainly for the operations of the front of house duties of the restaurant function, including waiting staff.
Main Responsibilities:
Prepare restaurant for service
Meet and greet customers on arrival, welcoming them to their table
Oversee a waiting team including assisting with scheduling
Clean and organise restaurant prior to opening and after closing
Manage and control table reservations and bookings
Retrieve and correctly count takings from each service
Adhere to proper food safety standards
Oversee the appearance of food displays and the quality of food being served
Assist Head of Front of House in developing procedures for the maintenance of high-quality food
Monitor cleanliness and general appearance of restaurant
Serving of food and drinks to customers
Troubleshoot till system problems as needed
Analyse and action plan mystery shopper reports in conjunction with the Head of Front of House
Perform close out procedureAll Farmer Copley team members are required to perform alternate functions from time to time, both within and outside of their department, particularly during peak seasonal events.
Customer Service Expectations:
With a high degree of customer contact, you must be helpful, welcoming, friendly, courteous, smiling and professional in accordance with the Farmer Copley values.
Benefits:
Competitive salary
Auto Enrolment Pension Scheme
Staff Discount
Flexible hours/shifts
Health & wellbeing programme (after 12m service)
On-site parkingCandidates with the relevant experience or job titles of Front of House Lead, FOH, Front of House Manager, Server, Waiter, Waitress, Host, Hostess, Front of House, Senior Waiter, Senior Waitress, may also be considered for this roleBefore You Apply
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