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General Manager

Job Posted: an hour ago

Salary: £ 100,000 - 100,000 / Annum
Job Type: Permanent
Location: London

Expire in: a month

Job Description

We are currently supporting the search for an experienced and dynamic General Manager to lead a high-end residential care service in London. This is a fantastic opportunity for a commercially aware and values-driven leader to oversee a luxury care environment, combining exceptional hospitality with outstanding clinical care.

Job Ref: General Manager
Location: London
Type: Permanent
Salary: £100,000

The Opportunity

This is a senior leadership role responsible for the overall performance of a premium care residence. You will lead multidisciplinary teams to deliver exceptional, person-centred care while driving operational performance, occupancy, and financial success.

Key Responsibilities

  * Hold CQC registration and ensure full regulatory compliance

  * Provide inspirational leadership to multidisciplinary teams

  * Lead, develop, and support Heads of Department to achieve high performance

  * Drive quality across all services, aiming for ‘Outstanding’ outcomes

  * Oversee staffing, rotas, and workforce planning to maintain effective skill mix

  * Manage recruitment, training, and ongoing professional development

  * Ensure delivery of high-quality, person-centred care and service

  * Maintain strong governance, auditing, and compliance processes

  * Develop and manage budgets, ensuring financial targets are met

  * Create and deliver a robust annual business plan

  * Drive occupancy, revenue growth, and commercial performance

  * Promote the service and build strong relationships with stakeholders and referrers

  * Work collaboratively with sales and marketing teams

  * Ensure health & safety, food safety, and legislative standards are upheld

  * Maintain accurate care records and operational documentation

  * Foster a positive, engaging, and high-performance culture

  * Act as a visible and approachable leader within the service

Required Skills & Experience

  * Proven experience as a General Manager or Registered Manager within a care or healthcare setting

  * Strong leadership skills with the ability to inspire and develop teams

  * Experience managing budgets, KPIs, and financial performance

  * Excellent knowledge of CQC regulations and compliance frameworks

  * Track record of improving quality, occupancy, and service standards

  * Strong commercial awareness and business acumen

  * Ability to build meaningful relationships with residents, families, and stakeholders

  * Excellent communication and organisational skills

  * Confident using Microsoft Office and care systems

Qualifications

  * Level 5 Diploma in Leadership for Health and Social Care (or equivalent)

  * Registered Manager qualification

  * Nursing qualification (desirable)

  * Dementia care qualification (desirable)

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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