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General Manager
Job Posted: 4 days ago
Salary: £ Competitive
Job Type: Permanent
Location: HA0, Brent, Greater London
Expire in: 24 days
Job Description
Job Title: General Manager, Wembley, Permanent
Reference: 445
Summary of the General Manager role:
Our client is seeking a passionate and experienced General Manager to lead the day-to-day operations of one of their facilities in Northwest London. This is an exciting opportunity for someone with a strong background in leisure, hospitality, entertainment or FM who thrives in a dynamic, people-focused environment.
General Manager Deliverables / Outcomes (include but are not limited to):
* Oversee all aspects of operations, ensuring exceptional customer service and safety standards.
* Lead, train, and motivate a diverse team, including front-of-house, F&B, and activity staff.
* Monitor budgets, sales, and KPIs to drive performance and profitability.
* Manage bookings, group events, and seasonal programming.
* Maintain high standards of cleanliness, maintenance, and presentation throughout the venue.
* Ensure compliance with health and safety, food hygiene, and safeguarding policies.
* Act as the face of the venue, building rapport with guests, handling feedback, and creating a welcoming atmosphere.
Skills, Experience & Qualifications:
* Proven experience in a management role within leisure, hospitality, or Facilities Service.
* Strong leadership and team development skills.
* Exceptional customer service and communication abilities.
* Financial and operational acumen, including budget management and performance reporting.
* A hands-on, solution-focused approach.
* Flexibility to work weekends, holidays, and peak times.
Location: Wembley, on-site
Start date: Immediate
Duration: Permanent
Salary: Competitive salary
Application Deadline: Open until filled – early application is encouraged as we review applications throughout the advertising period and reserve the right to close the advert early, subject to the volume of applications received.
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