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German Speaking Customer Service Advisor
Job Posted: 2 days ago
Salary: £ 27,000 - 27,000 / Annum
Job Type: Permanent
Location: Blantyre, South Lanarkshire
Expire in: a month
Job Description
German Speaking Customer Service Advisor
Full Time and Permanent
South Lanarkshire
£27,000
About the Role:
A leading international company, is seeking a full-time German Speaking Customer Service Advisor to support the growing team. This role involves proactively managing customer's journeys, aiming to retain and expand the customer base by delivering exceptional customer service and ensuring a smooth service.
Key Responsibilities:
* Taking inbound calls and ensuring each customer receives a 5-star experience.
* Working on a shared email inbox and providing supportive and helpful replies.
* Communicating with customers regarding their orders, including delays, delivery timeframes, returns, and faulty products.
* Process orders and quotes and ensuring same-day responses.
* Resolving product and technical enquiries and make appropriate product recommendations.
* Maintaining accurate and detailed customer account records.
Essential Requirements:
* Fluency in German and fluency in English (both written and verbal).
* The ability to build rapport with customer and provide 5* service.
* Excellent communication, and teamwork skills with a positive attitude.
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Looking for your next career move? Join a top company hiring German Speaking Customer Service Advisor job near me in Blantyre, South Lanarkshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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