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German Speaking Customer Service Advisor
Job Posted: an hour ago
Salary: £ 24,000 - 27,000 / Annum
Job Type: Permanent
Location: Leicester, Leicestershire
Expire in: a month
Job Description
Job Title- German Speaking Customer Service Advisor
Location- Leicester
Salary- £24,000-£27,000
Monday to Friday, with shifts scheduled between 9:00am - 7:00pm (to include 9:00am - 5:00pm, 10:00am - 6:00pm, and 11:00am - 7:00pm)
Job Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. The ideal candidate will possess excellent communication skills and a strong ability to analyse customer needs. This role is pivotal in ensuring customer satisfaction and fostering long-term relationships with our clients.
What You Will Do
Answering customer enquiries via phone, email, and chat, and deliver a memorable experience every time, showcasing the very highest customer service skills.
You'll handle orders, delivery enquiries, refund queries, and much more, across multiple markets including the UK, US, and Europe.
Solve customer issues quickly and smoothly, keeping things on track with our SLAs for top-notch quality, first-contact resolution, and productivity - all while delivering an awesome experience.
A top-notch knowledge of our products and the confidence to guide customers toward their next big purchase with ease.What We Are Looking For
Customer service experience
Great communication both written and verbal.
Good listening and problem-solving skills.
The ability to work well in a team and independently.
A friendly, lively, and energetic manner.
The ability to remain calm in challenging situations.
A flexible approach to changes in a fast pasted environment.What We Offer
Competitive salary & targeted annual bonus scheme.
30% discount on all current clothing ranges.
25 days Holiday annually, plus Bank Holidays.
Online Portal with an array of discounts on retail & entertainment.
Virtual GP Service for you and your household!
Free onsite parkingBefore You Apply
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Looking for your next career move? Join a top company hiring German Speaking Customer Service Advisor job near me in Leicester, Leicestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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