Expire in: 20 days
Pay: £26,000.00 per year
Job Description:
Role : GERMAN SPEAKING- CUSTOMER SERVICE ADVISOR
Location: ST15 AREA
Hours: 37.5hrs per week. Monday to Friday. ( Hybrid Mon & Friday)
Pay: £26K
An excellent opportunity has arisen for a German speaking customer service advisor to join one of our longstanding clients, located in Stone
If you’re motivated by meaningful work and want to build your career with a company that supports scientific discovery and innovation worldwide, the company offers an exceptional environment to thrive.
BENEFITS
* 25 holiday ( + 8 Bank holidays)
* 4% Pension
* Life Insurance
* Hybrid Working
The Role
* Opportunity to use and develop bilingual (German/English) skills
* Deliver an exceptional customer experience across all communication channels
* Manage orders, enquiries, and service requests with accuracy and professionalism
* Prioritise, organise, and process all customer requests within agreed timeframes
* Take full ownership of customer issues, ensuring efficient and effective resolution
* Communicate confidently with colleagues at all levels, as well as external partners such as couriers and logistics providers
* Maintain accurate records and ensure all information is processed correctly
* Strong organisational skills and exceptional attention to detail
* Confident IT skills, including Microsoft Office
* Ability to work flexibly, accurately, and collaboratively as part of a team
* Genuine passion for delivering outstanding customer experiences
* Desirable: Experience using Microsoft Dynamics 365 Business Central (training provided)
The Requirements
* Fluent German language skills, including professional/business communication
* Proven experience delivering high‑quality customer service
* German English (written and spoken)
* Confident IT skills, including Microsoft Office
If you’re passionate about delivering exceptional service and want to build your career within a supportive, purpose‑driven organisation, we encourage you to applyDo not include the following in your job application, CV, or cover letter:
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring German Speaking Customer Service job near me in Stone, Staffordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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