Expire in: a month
We are recruiting on behalf of a global health & wellness company for two fluent German-speaking Member Services Advisors to join their growing European customer support team. These are remote-based roles supporting members across the DACH region and wider European markets.
If you are a dedicated customer service professional who enjoys helping others and thrives in a multicultural, fast-paced environment, we’d love to hear from you.
Key Responsibilities:
* Provide exceptional customer service via phone, email, chat, and other channels
* Assist with member queries, order management, and account troubleshooting
* Maintain high standards of professionalism, accuracy, and responsiveness
* Liaise with internal teams to escalate and resolve issues on behalf of customers and leaders
* Attend occasional training sessions, conventions, or team meetings (some travel required)
* Support the Member Services Team with additional tasks as needed
Your Profile:
* Fluent in German and English (written and spoken)
* Experience in a customer service or call centre role
* Strong problem-solving skills and a customer-first mindset
* Comfortable learning new systems and working under pressure
* Team player with a proactive, positive attitude
Benefits:
* Competitive salary performance bonus
* Private health and dental insurance
* Generous pension scheme
* E-learning and development opportunities
* Birthday leave and other internal perks (e.g. staff shop, gym reimbursement)
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Looking for your next career move? Join a top company hiring German Speaking Customer Service job near me in Nationwide! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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