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German Speaking Customer Service Advisor
Crewe | £28,000-£29,000 per annum (DOE) | Office-Based | Monday to Friday | Full Time
Introduction
Acorn by Synergie is proudly recruiting for a German Speaking Customer Service Advisor on behalf of a well-established and rapidly growing business in Crewe.
This is an exciting opportunity to join a company known for its fantastic team culture, supportive management, and excellent employee benefits. If you enjoy helping people, take pride in delivering great service, and thrive in a positive environment, this role could be perfect for you.
Full training is provided, but previous office-based customer service experience and good Excel skills would be highly advantageous.
Key Responsibilities:
Respond to inbound calls and emails from customers in German and English.
Provide accurate information and resolve product or account queries.
Log customer details and maintain up-to-date CRM records.
Follow up on outstanding queries to ensure timely resolution.
Work collaboratively with other departments to enhance service and processes.
Skills and Experience:
Fluent in German and English (written and spoken).
Previous customer service or administrative experience preferred.
Confident user of Microsoft Excel and Office applications.
Strong communication and problem-solving skills.
Friendly, professional, and reliable approach.
Benefits:
Regular team socials and fully funded events.
Monthly incentives with vouchers, prizes, and extra holidays.
Quarterly awards, summer and Christmas parties.
Birthday leave - enjoy your special day off!
Free onsite parking.
Excellent opportunities for career development and progression.
Interested?
If you're fluent in German and English and want to join a genuinely friendly, people-focused company, apply now or contact your local Acorn by Synergie branch for more details.
Acorn by Synergie acts as an employment agency for permanent recruitment
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Looking for your next career move? Join a top company hiring German Speaking Customer Service job near me in Crewe, Cheshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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