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Governance Support Officer
Job Posted: 11 hours ago
Salary: £ Competitive
Job Type: Contract
Location: Ellesmere Port, Cheshire
Expire in: a month
Job Description
Governance Support Officer
Location: Ellesmere Port, CH65 0BE
Start Date: ASAP
Contract Duration: 2+ months
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £ 16.35 per hour
Job Ref: (phone number removed)
Job Responsibilities
Support the effective use of the Unit4 system for Cheshire East and Cheshire West and Chester councils.
Maintain the UNIT4 Microsite and coordinate communications and training for users both online and in-person.
Provide guidance on policies and ensure training documents are current.
Respond to user queries and escalate complex issues when needed.
Act as a contact for system users to ensure efficient service delivery.
Assist in managing workload peaks and prioritizing key projects.
Support service transformation and improvement initiatives.
Provide information and support for user groups and forums.
Use data to inform on demand and propose innovative solutions.
Person Specifications
Must Have
Relevant finance or business qualification (e.g., ECDL, AAT, BTEC, NVQ3).
Experience in Transactional Finance, Billing and Debt, Recruitment and Pay.
Experience in designing and delivering training material.
Experience in customer relationship and change management.
Ability to interpret and present data effectively.
Commitment to Council values and objectives.
Ability to work under pressure and manage problems.
Strong interpersonal and communication skills.
Innovative thinking and ability to motivate people.
Nice to Have
Knowledge of Transactional Finance processes related to Unit4.
Experience in producing management information and performance reports.
Understanding of business processes and training delivery methods.
Knowledge of best practices in Council policies and financial procedures.
Practical knowledge of Unit4 ERP system.
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