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GP - Patient Services Manager

Job Posted: 8 hours ago

Salary: £ 35,000 - 38,000 / Annum
Job Type: Permanent
Location: Leicester, City of Leicester

Expire in: a month

Job Description

Job Title: Patient Services Manager

Location: Leicester City Centre
Salary: £35,000 – £38,000 (dependent on experience)
Job Type: Full-time, Permanent
Start Date: ASAP

About the Role

We are a busy GP practice in Leicester City Centre seeking an experienced Patient Services Manager to oversee the day-to-day running of our reception and administrative services, ensuring a high standard of patient care and operational efficiency.

Working Hours

  * Monday to Friday: 7:45am – 4:30pm

  * Thursday: 7:45am – 12:15pm

Key Responsibilities

  * Line manage the reception and administration team

  * Handle patient enquiries, concerns, and complaints effectively

  * Ensure high standards of patient service

  * Maintain efficient front-of-house and administrative operations

About You

  * Substantial line management experience

  * Experience in healthcare or a fast-paced environment preferred

  * Confident managing complaints and challenging situations

  * Strong communication and organisational skills

  * Aligned with our values: Compassion, Respect, Quality, Efficiency, and Partnership

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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