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Graduate Accountancy Customer Support Consultant

Job Posted: 22 days ago

Salary: £ 24,800 - 24,800 / Annum
Job Type: Permanent
Location: Wokingham, Berkshire

Expire in: 6 days

Job Description

Graduate Accountancy Customer Support Consultant

Location: Wokingham
Salary: Up to £24,800

Looking to kick-start your career after graduating?

This is an excellent opportunity for a recent Accounting, Accountancy or Finance graduate who enjoys working with people and wants to combine their technical knowledge with technology and customer support.

You'll be joining a fast-growing fintech software company where you'll use your accounting knowledge to support customers using specialist accounting software. This is a fantastic role for someone looking to build a long-term career in fintech, software or accountancy support while continuing to develop their technical skills.

What you'll be doing

  * Providing second-line support to customers via phone and email.

  * Helping customers get the most from the company's accounting software.

  * Becoming a product expert and sharing your knowledge with colleagues.

  * Creating and updating FAQs, user guides and support documentation.

  * Supporting the development of customer training materials.

  * Assisting with software testing and identifying product improvements.

  * Working closely with internal teams to deliver an excellent customer experience.

About you

  * Degree in Accountancy or a related subject.

  * At least 6 months' customer service experience.

  * Good understanding of UK tax, financial statements and double-entry bookkeeping.

  * An interest in technology and accounting software.

  * Strong communication skills and a professional telephone manner.

  * Organised, analytical and eager to learn.

Why apply?

  * Excellent opportunity for a graduate looking to start their career.

  * Combine your accounting knowledge with technology in a growing fintech business.

  * Develop your technical expertise while building valuable customer-facing skills.

  * Work as part of a supportive team with opportunities to learn and progress.

  * Gain exposure to specialist accounting software and product development.

If you're looking for a role where you can put your degree into practice, develop your skills and build a rewarding career within a growing software business, we'd love to hear from you

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Graduate Accountancy Customer Support Consultant job near me in Wokingham, Berkshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!