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Graduate Customer Fulfilment Engineer
Job Posted: 3 days ago
Salary: £ 20,000 - 25,000 / Annum
Job Type: Permanent
Location: Chessington, Greater London
Expire in: 25 days
Job Description
About the Role:
Our Client is seeking a motivated and detail-oriented Graduate Customer Fulfilment Engineer. This is a fantastic opportunity for a recent graduate to start their career in broadcast technology by playing a key role in configuring, commissioning, and supporting our cutting-edge products used by major broadcasters around the world.
Key Responsibilities:
Project Builds
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Configure and build servers to customer specifications.
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Test and verify builds using Atlassian Jira, completing all required documentation.
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Manage dispatch and logistics using various couriers and freight forwarders.
Stock and Hardware Management
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Conduct regular stock checks and maintain inventory accuracy.
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Manage RMAs (Return Merchandise Authorisations): test, report, and liaise with manufacturers for warranty replacements.
Goods In/Out
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Act as the primary contact for all deliveries and shipments.
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Ensure all shipments are processed correctly with appropriate documentation.
Remote and On-site Commissioning
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Prepare and configure servers on-site.
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Travel to customer sites globally when required.
Project and Support Engineering
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Work closely with Project and Engineering Managers to define project scope and timelines.
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Deploy and commission systems according to agreed plans.
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Provide regular updates and assist in system handovers to the support team.
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Respond to support queries and contribute to team meetings and activities.
What We’re Looking For:
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Strong attention to detail and excellent organisational skills.
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Ability to clearly communicate with internal teams and customers.
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Experience troubleshooting hardware/software issues.
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Basic IT knowledge, including Windows OS and Microsoft Office.
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Proactive attitude with a willingness to learn and adapt.
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Ability to work both independently and as part of a team.
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Willingness to occasionally lift and move equipment (up to 30kg).
Desirable (but not essential):
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Familiarity with Windows Server OS and/or Linux.
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Experience with Atlassian Jira or other ticketing systemsBefore You Apply
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Looking for your next career move? Join a top company hiring Graduate Customer Fulfilment Engineer job near me in Chessington, Greater London! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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