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Graduate Legal Advisor
Job Posted: 11 hours ago
Salary: £ 26,000 - 28,000 / Annum
Job Type: Permanent
Location: Manchester, Greater Manchester
Expire in: a month
Job Description
Based in Manchester City Centre
5 days in office: shift patterns listed below
Paying £26,000 - £28,000 + £1,000 weekend allowance
Shift Pattern:
Sunday: 12pm - 8pm
Monday: 12pm - 8pm
Tuesday: 12pm - 8pm
Wednesday: 9am - 5pm
Thursday 9am - 5pmThe company:
My client is a leading well-being advisor and specialist. They take pride in offering the most comprehensive employee assistance programme available in today's market, dedicated to enhancing the wellbeing of employees. They provide clinical expertise and legal advice services to 13 million employees and their families across the UK and Ireland.
The Role:
As a Legal Advisor, you will be responsible for providing comprehensive and legally compliant advice to clients across various mediums, predominantly over phone and via email. Your role will involve addressing inquiries spanning a wide range of legal and financial matters while ensuring the emotional support needs of clients are met.
Day to Day Responsibilities:
Provide timely legal and financial information to clients adhering to set SLAs and KPIs
Manage incoming calls efficiently, either resolving cases independently or distributing them among team members
Conduct research and engage in self-learning to enhance expertise in relevant areas
Handle diverse client issues with empathy, especially those in distress
Demonstrate a general understanding of legal and financial domains including, but not limited to, Family Law, Commercial Law, Criminal Law, and Consumer Law
Uphold a standard of excellent customer service in all interactions What You Bring to the Team:
Proficiency in various legal and financial matters
Capacity to prioritize tasks and work independently or collaboratively within a team
Strong verbal and written communication skills
Dedication to providing exceptional customer service and assisting individuals
Open-minded, enthusiastic, and non-judgmental approach
Comfortability with telephony and IT systems50138CH
INDMANJBefore You Apply
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Looking for your next career move? Join a top company hiring Graduate Legal Advisor job near me in Manchester, Greater Manchester! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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