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Guest Services Manager
Job Posted: 10 days ago
Salary: £ 35,000 - 35,000 / Annum
Job Type: Permanent
Location: Almondsbury, South Gloucestershire
Expire in: 17 days
Job Description
Guest Services Manager
Full-time, permanent
Bristol
Are you a people-first leader with a passion for hospitality?
Do you thrive in a fast-paced environment where no two days are the same?
Look no further – this could be your next move!
Benefits: 28 days annual leave (rising to 33 after 5 years), health cash plan, staff discounts, enhanced parental leave, life assurance, on-the-job training and more!
Your day to day will include:
* Leading and inspiring a vibrant front-of-house team across Reception, F&B, and Spa Reception
* Delivering exceptional service and warm welcomes for every guest
* Training, mentoring and supporting your team to shine
* Managing rotas, staffing levels and shift patterns in line with business needs and budgets
* Offering guidance and local knowledge to guests with a smile
* Promoting hotel services and upselling where appropriate
* Ensuring a seamless guest journey from arrival to departure
You will be:
* A confident communicator with a natural flair for customer service
* Calm under pressure and quick to adapt in dynamic situations
* Hands-on, proactive and happy to work alongside your team
* Organised and capable of managing schedules, people and priorities
* Enthusiastic about delivering memorable guest experiences
Ideal experience:
* Supervisory or managerial experience in a hotel, restaurant, bar or leisure environment
* A great attitude and willingness to learn are just as important – personality matters!
In return, you’ll enjoy:
* A starting salary of up to £35,000 per annum plus amazing benefits and discounts
* Opportunities for progression and personal development
* A supportive and inclusive team culture
* A rewarding role in a growing hospitality business
Sound like your kind of job?
Apply today and become part of something specialBefore You Apply
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Looking for your next career move? Join a top company hiring Guest Services Manager job near me in Almondsbury, South Gloucestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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