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HCRM1
Job Posted: 23 days ago
Salary: £ 39,000 - 39,000 / Annum
Job Type: Permanent
Location: Norwich
Expire in: 4 days
Job Description
Job Title: Recruitment & Workforce Manager
Salary: £39,000 per annum
Job Type: Permanent, Full-time
Location: Norwich (with travel to Hull and residential homes)
Hours: Monday – Friday 40 hours per week
Eleven 11 Recruitment is recruiting on behalf of our client for an experienced and driven Recruitment & Workforce Manager to lead and develop recruitment operations across a growing care and education organisation.
The Role
As Recruitment & Workforce Manager, you will take ownership of recruitment and workforce processes across our client’s services, including CQC-registered residential homes, Ofsted-registered homes and schools, and wider organisational projects.
You will lead the workforce function, ensuring recruitment practices are robust, compliant, and aligned with regulatory standards, while supporting long-term workforce planning and development.
Key Responsibilities
• Lead and manage end-to-end recruitment processes across the organisation
• Ensure Safer Recruitment standards are consistently applied
• Act as the main point of contact for new starters, supporting onboarding and induction
• Oversee international recruitment, including visa compliance and Home Office sponsorship requirements
• Maintain accurate staff records and conduct regular audits
• Support recruitment for new services and senior-level roles
• Collaborate with senior leadership on workforce planning and annual recruitment analysis
• Develop strategies to improve staff engagement and retention
• Lead recruitment events and promote the organisation externally
• Ensure compliance with CQC, Ofsted, and Keeping Children Safe in Education standards
• Manage and develop the workforce team, providing coaching and leadership
• Prepare for inspections relating to recruitment and workforce compliance
• Monitor recruitment KPIs and achieve monthly targets
About You
Essential:
• Proven experience in recruitment and workforce management
• Experience within care, education, or a similar regulated environment
• Strong understanding of compliance and safer recruitment practices
• Excellent organisational, communication, and leadership skills
• Experience managing audits, reporting, and workforce data
• Full, clean UK driving licence
Desirable:
• Relevant qualification (e.g. RQF Diploma, HNC, or City & Guilds in administration)
• Experience with international recruitment and sponsorship compliance
• Knowledge of local authority financial processes
Key Attributes
• Strong leadership and team management capability
• Ability to build effective relationships across all levels
• Commitment to high-quality, person-centred services
• Proactive, solutions-focused mindset
• Passion for continuous improvement and workforce development
Why Apply?
This is a pivotal role offering the opportunity to shape and enhance recruitment strategy within a values-driven organisation. You will play a key role in ensuring high-quality staffing across services that directly impact people’s lives.
To apply please call us on (phone number removed) or apply online to (url removed)Before You Apply
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