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Head of Claims - Property Insurance (Rights, liability)
Job Posted: 3 days ago
Salary: £ 100,000 - 120,000 / Annum
Job Type: Permanent
Location: EC2M, Broad Street, Greater London
Expire in: 25 days
Job Description
A unique opportunity has arisen for a hands-on, technically strong claims leader to join a specialist insurer in a pivotal Head of Claims role. You’ll lead a small team of claims professionals, managing a portfolio that includes fire damage, general liability, and complex property rights claims.
This is a strategic and operational role ideal for someone who thrives on complex technical work while also nurturing a high-performing team.
Responsibilities:
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Technical Oversight & Claims Handling
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Personally handle high-value and complex claims.
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Set and review reserves, approve settlements, and guide negotiation strategy
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Provide expert advice to underwriters and brokers on claim trends and exposures
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Team Leadership & Development
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Manage, coach, and support a small team of claims professionals
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Conduct regular 1:1s, performance reviews, and case audits
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Foster a collaborative, solutions-focused culture
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Stakeholder Engagement
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Liaise with internal departments including underwriting, legal, and compliance
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Engage with external experts, TPAs, surveyors, and solicitors
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Represent the claims function in internal and external meetings
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Operational & Regulatory Oversight
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Monitor SLA performance and claims processes
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Ensure compliance with FCA and PRA standards
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Drive continuous improvement in claims systems and reporting
Technical Background:
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Deep knowledge of UK commercial property and liability claims
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Experience with Right to Light and Right of Access matters (Desirable)
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Working knowledge of:
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Complex fire and liability claims, including cause-of-loss investigations
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Regulatory frameworks (FCA, TCF, DISP)
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Strong understanding of insurance contracts, policy interpretation, and reserving strategy
Candidate Profile
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Proven experience in a senior claims role (ideally within commercial property or liability)
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Comfortable leading a small team while remaining hands-on with technical work
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Excellent communicator with strong analytical and negotiation skillsBefore You Apply
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Looking for your next career move? Join a top company hiring Head of Claims - Property Insurance (Rights, liability) job near me in EC2M, Broad Street, Greater London! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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