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Head of Client Services
Job Posted: 3 days ago
Salary: £ 50,000 - 70,000 / Annum
Job Type: Permanent
Location: PR0, Preston, Lancashire
Expire in: 25 days
Job Description
Head of Client Services
Salary: £50,000 – £70,000
Location: Flexible with some site travel
Job Type: Full-Time, Permanent
We're excited to be recruiting for a newly created role of Head of Client Services on behalf of a specialist skills and assessment organisation in growth mode. This is a senior position ideal for someone who thrives on building high-performing teams and delivering an exceptional partner experience.
You’ll lead client relationships, a team of relationship managers and coordinators, and play a key role in embedding new ways of working as the organisation evolves.
Main Duties:
* Lead the client services function, focusing on provider relationships and customer experience.
* Manage and develop a growing team of coordinators and relationship managers.
* Drive service excellence, retention, and satisfaction across key accounts.
* Work closely with internal teams to ensure client needs are met and exceeded.
* Contribute to strategy development during a period of sector reform and growth.
What You’ll Need:
* Significant experience in a client-facing leadership role (EPA, AO, ITP, or FE preferred).
* Excellent communication, problem-solving and relationship-building skills.
* Commercial awareness and the ability to respond to sector-wide changes.
Background in construction or education would be advantageous.
Apply Now
Ready to make a difference in the skills and training landscape? Apply today and take the lead in shaping client success at a company that truly values people and performanceBefore You Apply
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Looking for your next career move? Join a top company hiring Head of Client Services job near me in PR0, Preston, Lancashire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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