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Head of Commercial Lines, General Insurance 2025
Job Posted: 22 days ago
Salary: £ Competitive
Job Type: Permanent
Location: United Arab Emirates
Expire in: 6 days
Job Description
Head of Commercial Lines, General Insurance 2025
Location: Dubai, United Arab Emirates
The primary function of this position is to deliver overall leadership and direction to the Commercial Lines (CLS) team as well as meeting targets, overseeing the day-to-day supervision and control of the CLS team to ensure quality service to clients, manage and control client relationships, and support consultants/producers in their efforts to attract and retain clients. Experienced in dealing with all Commercial Lines of insurance for independents, SME & Corporate clients.
Key Responsibilities:
* Work closely with Nexus CEO to design and implement strategy to generate new business and new markets
* Coordinate with Head of General Insurance/consultants on strategic account issues and potential challenges
* Utilize work flows and processes to initiate and maintain contact with clients as well as to update coverages, review exposures, and discuss opportunities for account management.
* Monitor CLS team performance to ensure quality service (policy renewal, claims, endorsement, premium payment collection), quote to issuance process is within agreed SLA, maintain tracker for missed SLA’s.
* Develop and maintains effective strategic relationships with key stakeholders including management team contract counterparties, CLS clients and business partners.
* Build and maintain a high-performance culture through effective performance management, communication and coaching of direct reports and staff.
* Build the CLS Portfolio through your existing client book & network.
* Demonstrate a “can do” mindset and a professional attitude at all times.
* Accurate record keeping, reporting, case management - as per business process requirements.
* Adherence to UW, compliance & department guidelines in line with the company’s SOP.
What we are looking for:
* Ideally a minimum of 5 years in Management of Commercial Lines Insurance in the region including underwriting, coverage and rate analysis with policy implementation & claim management experience.
* In-depth knowledge of commercial insurance cover and an ability to communicate this knowledge clearly to staff, clients and underwriters.
* Excellent communication skills both verbal and written.
* Be able to multi-task and prioritise workload.
* Fluent in English is mandatory, fluent in any other language is a plus.
* Proficiency with Excel, Word and Outlook.
* CII is a or other General Insurance Certification is mandatory.
What we offer:
* Base Salary: AED25k – 35k depending on experience
* Generous performance-based incentives that can significantly boost total earnings.
* Medical & Life InsuranceBefore You Apply
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